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ONLINE PRIVACY AND SECURITY
First Federal Savings Bank is strongly committed to protecting the privacy of your personal and account information. Ensuring you have a secure online banking experience is our number one priority. If you are just visiting us online, or utilizing any of our demo's, or financial calculators, we do not collect or capture any of your personal information. If you are a current customer, we use the information you provide to validate your identity, establish your account, or provide the information you requested. We do gather data about our web site usage, such as number of hits, pages visited, and length of stay in order to evaluate the effectiveness of our site. We do not market nor knowingly collect data from children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. First Federal Savings Bank has provided external web addresses solely as pointers to information that may be useful to the users. First Federal Savings Bank does not endorse or accept responsibility for any such web site. If you choose to send us an email, we may retain the content of your email message, your email address, and our subsequent response. NOTICE: because there is a risk that information transmitted via internet email could fall into the wrong hands, we suggest that confidential information, such as account numbers or social security numbers, not be transmitted via email. Instead, please contact our office directly at 574-223-2128 or 800-422-3372. The privacy of the communications between you (your browser) and our servers is ensured using cryptography. Cryptography scrambles messages exchanged between your browser and our online banking server. Encryption happens as follows: When you go to the sign-on page for online banking, your browser establishes a secure session with our server. The secure session is established using a protocol called Secure Sockets Layer (SSL) Encryption. This protocol requires the exchange of what are called public and private keys. Keys are random numbers chosen for that session and are only known between your browser and our server. After the keys are exchanged, your browser will use the numbers to scramble (encrypt) the messages sent between your browser and our server. Both sides require the keys because they need to de-scramble (decrypt) the messages when they are received. The SSL protocol, not only ensures privacy, but also ensures that no other browser can "impersonate" your browser, nor alter any of the information sent. You can tell whether your browser is in secure mode by looking for the secured lock symbol at the bottom of our browser window. It is also important to verify that only authorized persons log into home banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center. We allow you to enter your password incorrectly 3 (three) times. If your enter your password incorrectly three times your online banking account will be locked until you call us to reinitialize the account. You play a crucial role in preventing others from logging on to your account. Never use passwords that are easy to guess. Never reveal your password to another person. We provide a number of additional security features in online banking. Online banking will automatically "timeout" after a specified period of inactivity in case you have left your PC unattended without logging out. Should you have any other questions about our policies, please call us at 800-422-3372 or send us an email at online@firstfederalbanking.com. |